It's not what you said...it's how you said it.

It's not what you said...it's how you said it.

I am going to go ahead and bet, that at some point in your life, you have heard the words, ‘it’s not what you said, it’s how you said it’. For better or for worse, the way we deliver our messages is a powerful indicator of the impression we have on people at any given time. And yet, many important components of delivery (body language, tonality, dress) are usually left out of our education, professional training and prep work.